They were very helpful
They don't want public buyers and their rules and fees prove it. Don't expect any help from corporate customer service on a timely manner. The local office people are nice enough if you are standing at the counter. But they can only do what corporate allows and really don't like being bothered by public non-dealer customers. I had already won and received a car in the past and wanted to bid again on another one. They accepted the deposit money and then rejected my bid for lack of paperwork, so, they have my money on an account that has been used before and now reject my bid after holding my deposit that won't be returned for over 2 weeks. The worse company I have ever dealt with. Oh, and they won't let you bid from the local/office computers on the day of the sale even though the computers are set up and sitting there to be used exclusively for bidding (and you better know fortran or DOS commands to use the non-windows operating system). They hide damages; like by tucking in air bags, taking photos that obfuscate important facts, prop up bumper parts to make them look good, etc. Extreme caution is advised when dealing with this unfriendly corporation.
Great place
Great place great people.
Good deals
Copart Cleveland East is a US Car Dealer based in Northfield, Ohio. Copart Cleveland East is located at 286 East Twinsburg Road, Building 1, Northfield, OH 44067, USA.
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